Contact us

Do you have questions, suggestions, or need additional information?
Is your question not answered on one of our information pages, or is something unclear? Send an email to service@fitcasepro.com . Please include your name, phone number, and the city where you live. Please provide product photos when requesting customer service. 

If you haven't received an order confirmation email,
please check your junk mail folder first. 

Customer Service - Operating Hours:
Monday to Friday 9:00 AM to 5:00 PM
Saturday 10:00 AM to 6:00 PM
Sunday closed.

Frequently Asked Questions:
Q: How long will it take to receive my package?
A: Please note that on average we need 3 to 7 days to process your order before shipping it. Rest assured that we will do everything in our power to get your order to you as quickly as possible! Once your order has been shipped, the estimated delivery time is between 14 and 30 days, depending on the country or region. Please be aware of any holidays, which may affect delivery times.
Q: What is the company's return policy?
A: After we receive your return and inspect the condition of your item, we will process your return or exchange. We need a minimum of 14 days from receipt of the goods to process the return or exchange. 
Q: How can I contact you about my order?
A: You can contact us by email at service@fitcasepro.com  or using the form on this page.